Frequently Asked Questions

Yes! I offer both online and in person sessions, making it convenient for residents of Bonnyville and throughout Alberta. 

All sessions are offered within a confidential and secure framework to prioritize your privacy.

Your privacy is a top priority for us. 

There are a few legal exceptions (like if someone's safety is at risk) but otherwise, your sessions are a confidential space.

For details on the cost of individual therapy sessions and mental health workshops, please visit our rates page. 

Pathway to Wellness Counselling Therapy maintains a 24-hour cancellation and missed appointment policy that is reviewed upon intake and signed in your initial session. 

Cancellation with more than 24 Hours’ Notice: Acceptable with no charge. 

Cancellation with less than 24 Hours’ Notice: $50 administrative fee per hour of booked time, barring an emergency or severe weather. 

Missed Counselling Appointments: $50 administrative fee per hour of booked time.

Pathway to Wellness Counselling Therapy accepts Cash, Debit, MasterCard, and Visa. Payment must be received in full in advance of each appointment. 

Pathway to Wellness Counselling Therapy cannot direct bill any insurance company for missed appointments or late cancellation fees. The client is responsible for these charges
Many of our services may be covered by your extended health benefits. 

We recommend checking with your insurance provider to understand your coverage. Please visit our Rates page.